Common questions
Answers about how CHATBOT works
Find out what CHATBOT is for, how conversations are handled, and how to phrase questions for the clearest response.
Frequently asked questions
Each answer reflects only what CHATBOT is designed to do. If a question is not covered here, contact support.
What topics can I ask about?
Ask about the subjects CHATBOT is set up to address. Questions on topics outside that scope will be answered with a note on what the chatbot can help with.
Does CHATBOT remember earlier messages?
Within a single conversation, CHATBOT uses earlier messages to keep answers on track. Start a new conversation if you want to change the subject entirely.
How quickly do responses arrive?
Replies are generated as you send each message. Longer or multi-part questions may take a little more time to answer fully.
How should I phrase a question?
Write one clear question per message and include the key details. Specific wording usually produces a more helpful and direct response.
Still have a question?
If your question is technical or administrative and was not answered here, reach out through the contact page.